1. What is a major concern as to why shoppers are wary of shopping online?
a. unwanted advertisements
b. privacy issues such as credit card theft
c. time-consuming efforts to browse through websites
2. Which of the following is not an advantage of online shopping?
a. the in-store experience
b. comparative shopping
c. variety of products
3. Which of the following is not a solution for businesses to improve online userability?
a. third-party seal to guarantee protection
b. interactive aids to view the product
c. less interactivity among consumers
4. Which of the following items display a disadvantage of online shopping?
a. books
b. clothes
c. computer