Staff Hours

Have questions? Drop by for help from a friendly volunteer staffer!

OCF staff members hold regular drop-in staff hours to provide assistance with account issues or with OCF services. We're always happy to help troubleshoot account or service issues!

Keep in mind the OCF volunteers sometimes have last-minute conflicts, so it's a good idea to check this page for cancellations.

Staff hours are now in person! Visit ocf.io/lab for directions. If you need online staff hours, please email help@ocf.berkeley.edu.

Open Computing Facility Lab

The OCF lab is located on the ground level of MLK Student Union (entrance on Lower Sproul), Room 171.

You will need to show your student ID when you pass the front desk at the entrance.

All staff hours are held in the lab—feel free to drop by!

Need help now?

If it really can't wait, you can also send us an email.

(It'd be cool if you tried to come in, though—we're students too!)